Phaxio Status

All Systems Operational

Phaxio Operational

API Operational

Inbound Faxing Operational

Outbound Faxing Operational

Phone number provisioning Operational

Web Console Operational

Email Alerts Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Phaxio "Number of Pages" Event Notification

Resolved - Engineering has released the fix to production and we are monitoring at this time. Customers will only be billed for single page faxes, even if the fax contained multiple pages. Also, we will not be adjusting the page counts for faxes that were sent or received during this service issue. We apologize for any inconvenience this may have caused to you or your customers.
Mar 12, 17:44 CDT

Identified - Engineering has identified the issue and we are working on releasing this to production. Updates to follow.
Mar 12, 16:28 CDT

Investigating - We are observing an issue with the “Number of Pages” that are being posted for both Received and Sent faxes on the webhook and on the console for a fax log. Engineering is currently investigating the issue. Please note, the full fax is being processed, this is only a reporting issue for “Number of Pages” (Example: A 30 page fax will send/receive all 30 pages, but the webhook and console log for that fax will show “Number of Pages: 1”)
Mar 12, 16:01 CDT

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.