Resolved -
We are pleased to announce that Phaxio is updating our phone system. Reaching us will be easier than ever!
Effective Monday, December 5, 2022 you will continue to reach Phaxio by calling (877) 883-2012 or (202) 908-1440 and press 1 for all your support needs.
During normal business hours Monday – Friday from 8am – 5pm Central, your call will be answered by our knowledgeable support team. Outside of our normal business hours, you may either leave a voicemail for urgent issues, or for non-urgent issues, as always, please email support@phaxio.com.
Dec 5, 12:08 CST
Should you have any questions or experience any service issues, please continue to reach us at support@phaxio.com.
Dec 2, 18:02 CST
Identified -
The issue has been identified and we are implementing a fix at this time. We will advise when this issue is resolved as a courtesy.
Should you have any questions or experience any service issues, please continue to reach us at support@phaxio.com.
Dec 2, 16:07 CST
Investigating -
We are currently investigating an issue with the Phaxio portal related to email updates on porting orders. There is no faxing service impact, but newly created emails and updates on porting requests are not reaching the recipient. We are actively working to resolve this issue and will continue to provide updates.
Should you have any questions or experience any service issues, please continue to reach us at support@phaxio.com.
Dec 2, 14:23 CST