Phaxio 'Port A Number' page in the Phaxio Console Updated // Date 08/24/23
Incident Report for Phaxio
Phaxio by Sinch is excited to announce several enhancements to the 'Port A Number' page in the Phaxio Console.

Numbers to Port
You can now add multiple numbers to a port request. The primary number on the order is what will appear visible on the Port Requests page.

This is a new field that has been created. You can add things like a Port Out PIN or anything you think we may need to know for the request. This field is limited to 50 characters. This has replaced the Contact number field.

Authorized Signer's Name
We have relabeled the Account Name field to Authorized Signer to facilitate a faster porting process.

Port Request Page
You will see "All Numbers To Port" field. This field will list all the numbers included in that port request.

NOTE: Please remember that all Toll-Free number requests require a current Billing Statement and a signed LOA dated within 30 days. Please send these documents to

Please reach out to with questions or concerns.
Posted Aug 24, 2023 - 14:26 CDT
This incident affected: Phaxio (Web Console).